The Rehearsal Method UK · EU data residency

The hardest part of any job isn't the work. It's the conversation you've been putting off.

Voice rehearsal for the conversations that decide deals, careers, and clients.

Built by a former EY Technology & Innovation Partner, for clients who kept asking.

live product
Echo evaluation screen showing objective scores and competency breakdown
Evaluation dashboard · real session
Voice-first, by design Built in Europe UK & EU data residency GDPR-compliant

5 competencies · 2 scoring tracks · every objective backed by transcript evidence.

01/ How

Three stages. Under 15 minutes.

A rehearsal loop for high-stakes workplace conversations — not a module, not a quiz.
01

Brief

Understand the scenario, who you're talking to, and what you need to achieve. Clear objectives, set up for you to step in.

Echo scenario briefing screen showing the persona, objectives, and context before a rehearsal
02

Rehearse

Voice conversation with four adaptive personas, plus unlimited custom. They push back, soften, go quiet when you ask the wrong thing. Rehearse again. Track your progress.

Echo live voice conversation transcript with user and partner exchanges
03

Evaluate

Structured feedback in seconds. Every objective scored with transcript evidence. Competency breakdown. Coaching notes with alternative phrasings you could have used.

Echo evaluation dashboard showing competency scores and objective progress

Training alone: 22% performance gain. Training plus coached practice: 88%.

— Olivero, Bane & Kopelman, 1997. Public Personnel Management.

Why voice

Workplace conversations happen out loud. So does Echo. Not a chatbot. Not multiple choice. A conversation honest enough to prepare you for the one that counts.

02/ Method

The Rehearsal Method.

Most "AI training" gives you a grade and moves on. The Rehearsal Method scores two things: what you achieved, and how you behaved getting there. Both backed by transcript evidence.

Scenarios grounded in where these conversations actually go wrong. Adaptive voice personas that behave like real people. Evaluation that scores the moment and the pattern.

What gets scored, every session

Empathy & emotional intelligence
Verbal communication
Listening skills
Conflict resolution
Collaboration & teamwork

Scored on a 1–5 scale with 2–4 sub-criteria each · plus binary objective completion

03/ Library

A growing library. Shaped to your needs.

Feedback Underperformance Client escalations Exec updates Decision meetings Difficult conversations Wellbeing Inclusion & DEI Performance reviews Negotiation
Echo scenario library — six scenario tiles with thumbnails, titles, competency tags, and personas assigned
Scenario library — 18 active scenarios, growing weekly.
Ready out of the box.

Grounded in where conversations go wrong.

Grounded scenario. Named stakes. Adaptive persona. Calibrated rubric. No generic prompts.

Built around your organisation.

Your language. Your policies. Your stakes.

We work with your L&D team to build scenarios around the conversations your people are actually having.

Always expanding.

More scenarios every month.

We're building a network of practitioners and researchers to deepen each pathway. New scenarios added continuously.

Robin Brown — founder of Echo Soft Skills
From the founder
Robin Brown
CEO & Co-founder

Clients kept asking for the same thing — adaptive soft skills practice, tailored to their world. Not generic. Not sales-focused. A platform that could cover the breadth of real workplace conversations, shaped to each organisation. Nobody had built it. So we did.

04/ Pilot

Echo is live. Selecting our founding customers.

Our founding customers shape the scenarios. We build the product around your organisation before anyone else gets near it.

Meet us at HR Tech Europe 2026 Booth #SU15 · RAI Amsterdam · 22–23 April
05/ Contact

Let's talk.

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